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Avoid
or fix copy problems with free advice and suggestions from Quality
Copy Company. If you have copy problems and your question isn't
answered below, just send an email to Quality
Copy Company, where advice and suggestions are always free!
Q.
Why does the paper get jammed in my copier?
Q. Why does
my copier cycle continuously?
Q.
How often do I have to have my copier serviced?
Q.
Why does the paper get jammed in my copier?
A.
Moisture in paper may cause your copier
to jam. To fix paper jams:
-
always reseal the paper package to keep moisture out
-
leave your copier on throughout the day and it will go into
a stand-by mode in which it will use much less energy, but it
will warm up quickly. The small amount of heat generated in
stand-by mode keeps the copier and paper dry.
- remove
paper left in the machine over the weekend before you begin
copying. (Moisture has a chance to accumulate in this paper
when the machine is idle.)
- clear
any jammed paper properly to prevent setting up future jams.
Q.
Why does my copier cycle continuously?
A. If your
machine cycles continuously and the ready signal does not come
on, it most likely means that the machine needs toner. Some machines
may run for 3 or 4 minutes before the "add toner" light
or message appears.
Q.
How often do I have to have my copier serviced?
A.
Your Preventative Maintenance (PM) service schedule can be estimated
by the monthly copy volume figure. The higher this number is,
the less frequently the machine will need service. Also, environmental
and general operating conditions can greatly affect the time between
service calls.
Need
more information? Send an email to Quality
Copy Company, where advice and suggestions are always free! |